To qualify for a refund a product must be purchased directly from our website www.disorderlyconduction.com and be within 30 days from the date of the purchase.
All products that qualify for a refund under our 30 day refund policy are subject to a 10% restocking. Responsibility to return the item is the customers, once goods are received and inspected a full refund minus the 10% restocking fee will be returned within 7-10 depending on your financial institution’s terms and policy.
2 year limited warranty on all DC Controllers
1 year limited warranty on all DC Heating Coils
“Glass & Quartz are NOT warrantied by DC”
We stand behind the quality of our products and brand. If your equipment is malfunctioning or defective we will repair or replace FREE of cost to you the consumer . Your sole responsibility is shipping the product back to us and we repair and pay shipping for the return . We recommend for most efficient service to fill out a customer service request with the issues and include best and all means of contact. We will proactively diagnose fix , repair or replace the unit and return it in a timely manner.
